Medical Office Restroom Cleaning

NOTE: We will assist in the general cleaning of your office; it is up to the individual practitioner to monitor infectious disease control and maintain a sterile environment. We have developed very specific techniques to clean restrooms in a medical building. These techniques are required in order to thoroughly clean the restroom.

The following items are used when cleaning a restroom in a medical complex

  • Disposable gloves, face masks, waste basket liners, red bags, soap refills, paper refills, mop bucket, clean mop heads, dust pan, germicidal cleaner, non-acidic bowl cleaner, glass cleaner, stainless steel cleaner, fresh cloths, toilet bowl brush, deodorizer, high duster
  • Use disposable gloves and a face mask
  • Remove Trash
    • Trash should be treated as biohazard waste and therefore should be in red bags
    • Pick up any trash that may have fallen to the floor
    • Never push trash further into the waste basket
    • Remove the liner so it does not touch the cleaning specialist
    • Tie the bag shut and put into a cart designated for infectious waste
    • Remove gloves and place into the infectious waste container
    • Wash hands thoroughly and use new gloves
    • Wash waste baskets inside and out using a germicidal cleaner and dried with a paper towel
    • Place a new red liner into the basket
  • Disinfect the Toilet Bowl
    • Lift the seat and flush the toilet
    • Pour bowl cleaner into water and scrub toilet
    • Take care to clean each water portal
    • Allow the cleaner to dwell for 10 minutes
    • Remove brush and treat with a germicidal solution
  • Remove and Discard Gloves, Wash Hands, and Don New Gloves
  • Dust and Clean Vents
  • Perform High Dusting
    • Ceiling borders, hinges, door frames, lights, and tops of mirrors
  • Clean the Sink and Counters
    • Spray cleaner into the sink
    • Rub the sink over the inside and top
    • Wipe the bowl and top clear of cleaner
    • Metal faucets wiped clean and polished
    • Pick up and clean beneath any items left on the counter
    • Clean counter and surface of cabinets
    • Cabinet doors cleaned inside and out
    • Sink piping is cleaned
  • Clean the Shower or Tub
    • Spray with disinfectant and scrubbed from the top to the bottom
    • The soap dish, shower head, and tub fixture are cleaned at the same time
    • Wipe the hand rails with disinfectant
    • Scrub the floor
    • Wipe curtains and check for mildew
    • Wash and re-hung soiled curtains
  • Clean Mirrors
    • Use a small amount of cleaner to minimize VOCs
    • Wipe with a paper towel
    • Inspect for smears
  • Restock Paper and Supplies
    • Open the paper towel dispenser and remove any jams
    • Replace the paper
    • Close and test for operation
    • Refill soap and test for operation
    • Check the toilet paper
    • Wipe the dispenser clean
    • Leave an extra roll of toilet paper
  • Clean Toilet Outer Surfaces
    • Spray top and underside of the toilet seat with disinfectant and wipe clean
    • Repeat for all surfaces behind and under the bowl
    • Polish toilet piping and handle
    • Flush the bowl cleaner
  • Clean Splash Marks from Walls
    • Clean spot marks with damp cloth and germicidal cleaners
    • If spot is large, clean the entire wall
  • Remove Soiled Towels and Replace with Clean Ones
    • As needed
  • Clean Switch Plates, Door Knobs, and Towel Dispenser
    • Use a disinfectant and damp cloth
    • Check that surfaces are shinny and spotless
  • Dust-mop Floor
    • Use a putty knife to remove sticky obstructions
    • Clean floor boundaries and corners first, then clean from the center from right to left
    • Keep the mop head on the floor until cleaning is complete
    • Place mop head in a bag to be cleaned at a later time
  • Wet-mop Floor
    • Mop using a cleaning solution and water
    • Avoid baseboards
    • Place mop head in a bag to be cleaned at a later time

For Restroom Care, here are some additional things you should consider:

Restroom Care

Procedures for cleaning restrooms in a GREEN cleaning and maintenance program are similar to those in a traditional cleaning program.

Product Selection

Use natural acid products for cleaning and removing hard water deposits on appropriate surfaces. On surfaces not appropriate for natural acids, use an all purpose cleaner followed by a neutral disinfectant cleaner. In environments where one step cleaning and disinfecting is appropriate, look for an EPA registered cleaner, disinfectant that contains non-pathogenic organic consuming bacteria for residual cleaning and malodor prevention.

Some things to consider when selecting products for a GREEN cleaning and maintenance program:

  • pH closest to neutral.
  • No or low VOC levels to minimize discomfort of staff/occupants.
  • No solvents, butyls, chlorine, or ammonia.
  • No or low levels of dyes and fragrances.
  • No heavy metals.
  • No chelating agents.
  • No aerosols.
  • When choosing an acid cleaner, a viscous natural acid cleaner may clean more effectively then a water thin traditional acid cleaner.
  • When choosing a drain maintainer, choose Bioaugmentation.
  • Use concentrates when appropriate.

Equipment Selection:

  • Floor machines equipped with vacuum attachments.
  • No feather dusters; use damp cloths or micro-fiber cloths.

Miscellaneous Product Selection:

  • Paper products and plastic trash can liners that meet EPA’s Comprehensive Procurement Guidelines for recycled content.


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Total Quality Cleaning Services covers the entire Phoenix, Arizona metro area including office cleaning, building maintenance and janitorial services.

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